Experience
A management team that came up through the job rather than into it.
2009
Trading since
25 yrs
Average experience
Aviation security, ground handling and customer service — delivered airside for the world’s leading airlines, day and night, across the UK’s busiest airports.
4
UK airports
340+
Flights secured weekly
250+
People employed
2009
Trading since
Security, ground handling, customer service and corporate work — self-delivered by one provider, to one standard, at the UK’s busiest airports. Fewer interfaces, one point of contact for your station.
For airlinesAviation securityAccess control, aircraft search, ramp guarding and hold-baggage screening — an all-encompassing airside service delivered to the regulated standard.For airlinesGround handlingTurnaround support, cargo escort and out-of-gauge handling, keeping every operation safe, efficient and on schedule.For passengersCustomer serviceCheck-in, gate, portering, special assistance and a staffed lost-property operation — the human face of your airline at the UK station.For operatorsCorporate & VIPManned guarding, VVIP flight handling and chauffeur transfers, with a dedicated airside fleet on stand around the clock.An all-encompassing airside service. Not a menu of options — this is what a Pyrex station delivers as standard, from the moment an aircraft arrives on stand to the moment it departs.
Pyrex Aviation provides solutions across the aviation industry — security, ground handling, customer service, corporate work, training and consultancy — delivered by one accountable team rather than assembled from suppliers.
Our people came up through the job rather than into it. What that buys an airline is judgement on the stand at three in the morning, when there is nobody to ask.
A team airside every day and night, in all weather. It is their professionalism and consistency that keeps international airlines with us — not a piece of equipment.
Every claim on this page has a receipt. This is the operation, in numbers and in credentials.
A management team that came up through the job rather than into it.
2009
Trading since
25 yrs
Average experience
An all-encompassing airside operation, running around the clock.
340+
Flights weekly
20+
Airlines served
Directly employed and developed, not agency cover bought by the shift.
250+
People employed
4
Stations staffed
Audited on site and unannounced by the regulator, not self-declared.
100%
CAA inspections fully compliant
Three Pyrex managers on the apron at a Singapore Airlines A350
Every claim here is independently assessed by somebody other than us — that is the point of them. All four sit on top of the UK CAA and DfT aviation-security requirements we operate to as a baseline.
SafeContractor approvedIndependently assessed for health, safety and compliance across airside security, reception and guarding, under the SSIP core criteria.
ISO 9001:2015Certified quality-management system — consistent, documented processes on every contract, auditable on request.
CTC vetted · NSV registeredCounter-terrorist-checked officers and Ministry of Defence National Security Vetting sponsorship — a hard barrier to entry most competitors cannot claim.Licensed and operating at some of the largest airports in the United Kingdom, with local teams who know their terminal rather than a central pool dispatched to it.
LHR
Our flagship station. Pyrex delivers a full airside operation at London Heathrow — aviation security, ground handling and customer service — for a roster of long-haul international carriers.
2009
Pyrex (UK) Limited begins trading in aviation security.
2014
Operations expand beyond Heathrow to a second London station.
2019
Established at Heathrow, Gatwick, Manchester and Stansted.
2022
Service diversifies into ground handling and passenger customer service.
2026
A fifth UK station enters mobilisation.
Written to our teams by the people who work alongside them at Heathrow, in the middle of the operation rather than at the end of a contract review.
We wanted to express our sincere appreciation for the outstanding work your team has been doing. Their dedication and attention to detail have not gone unnoticed.
Despite these challenges, all three of your colleagues maintained a consistently high level of professionalism, demonstrating a positive attitude while continuously assisting passengers and managing the situation effectively.
Pyrex has been recognised as Best Supplier of Security Service of 2025 across all of Hainan Airlines’ international outstations.
Read more
Nineteen modules, two days, a theory exam and a practical assessment — before an operative works a single post. Here is the whole syllabus.
Read more
From the first confidential conversation to the day the model goes live. The mobilisation process we are running at Birmingham right now.
Read moreSingle flight, seasonal programme or a full multi-airport portfolio — the first conversation costs nothing and usually saves one.
